| » Login Troubleshooting Quick Tips |
» I can't login to
the members area!
• Did you cancel your membership and has it
expired?
• Usernames & passwords are cAsE sEnSiTiVe! Double
check your login against the user/pass that was emailed
to you. In other words, the password "aSdFgHjKl" is
NOT the same as "asdfghjkl" and vice versa!
• Are you typing in your username/password? If so, please copy and paste your username and password from your welcome email into the form above. You may be mis-typing something (such as a zero instead of an O for example). Be sure not to select any spaces before or after your username and password.
• Have you shared your login with friends/family/etc?
If so, please contact
support. If your login was borrowed, stolen, appears on a password trading site or similar, your login may have been de-activated. Please contact support to have it re-enabled. |
» I never received
my login information and support
doesn't reply!
| • Is your email address valid? Please send yourself
a test email; and have a friend do the same. If you do not
receive the test emails, we are likely replying to your tickets
and you are not receiving them. Please contact us with an alternate address so we may communicate
with you. |
» None of the above helped...I still can't login!
» I signed up to a different site; where do I login?
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